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Certificate : Certificate in Customer Service

Tuition: $245.00

Description: Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.
Two one-month courses.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Keys to Customer Service (BSN9722U (7450) /67153) Online 06/01/2026 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 6/1/2026, ending 6/26/2026 (New lessons are released at your own pace in this 16 hour course.)
Extraordinary Customer Service (BSN9723U (7477) /67154) Online 07/06/2026 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 7/6/2026, ending 7/31/2026 (New lessons are released None specified)
 

Certificate Series : Certificate in Business Writing

Tuition: $495.00   

Description: Discover the keys to successful writing for the workplace.  Whether you are writing a report, memo, letter or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill.

 

Begin with understanding the format, construction, and successful techniques of writing good business reports and proposals.  Then improve your skills with editing and proofreading.  Finally, discover what good journalists know. Learn how to write a news story, press release or other publicity notice that zings.  

Help your organization stand out with your new skills in business writing. This certificate will take you to the next level where business writing is a skill for personal and organizational success.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Business Writing (BSN9705U /67150) Online 06/01/2026 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 6/1/2026, ending 6/26/2026 (New lessons are released None specified)
Effective Copywriting (BS9724U (7678) /67151) Online 07/06/2026 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 7/6/2026, ending 7/31/2026 (New lessons are released None specified)
Successfully Communicating Your Message (BSN9899U /67152) Online 08/03/2026 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 8/3/2026, ending 8/28/2026 (New lessons are released None specified)
 

Certificate Series : AI Certificate

Tuition: $495.00   

Description: Give your organization a competitive advantage with Artificial Intelligence (AI). And position yourself in an emerging knowledge specialty and growth area. 

Explore what AI can do to reduce costs, gather more and better business data, automate time-consuming tasks, improve efficiency, lower human error, reallocate staff time for higher priority functions, and more. Then master the concepts and fundamental techniques of implementing AI. Finally, develop an AI plan and strategy to deliver results for your workplace. Walk away with the knowledge and confidence to help lead your organization into this exciting new area of business expertise.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Introduction to ChatGPT (BSN9743U /67145) Online 06/01/2026 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 6/1/2026, ending 6/26/2026 (New lessons are released None specified)
Intermediate AI (BSN9742U /67148) Online 07/06/2026 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 7/6/2026, ending 7/31/2026 (New lessons are released None specified)
AI Planning and Strategies (BSN9741U /67149) Online 08/03/2026 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 8/3/2026, ending 8/28/2026 (New lessons are released None specified)
 

Series : AI ChatGPT Certificate

Tuition: $495.00   

Description: Unlock the power of Artificial Intelligence (AI) with ChatGPT, the fastest-growing app in the world. Learn how ChatGPT can dramatically increase your productivity and provide you with a competitive advantage in the workplace. Designed for anyone seeking to acquire new skills, you’ll gain an understanding of the capabilities of ChatGPT and how to leverage them to achieve your goals faster and easier than ever before. Don't get left behind in the AI revolution. Capitalize on the opportunities it presents. Whether you're a seasoned professional or just starting out, take the first step towards unlocking your full potential with ChatGPT.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Introduction to ChatGPT (BSN9743U /67145) Online 06/01/2026 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 6/1/2026, ending 6/26/2026 (New lessons are released None specified)
Intermediate ChatGPT (bsn9060U /67146) Online 07/06/2026 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 7/6/2026, ending 7/31/2026 (New lessons are released None specified)
Advanced ChatGPT (BSN9054U /67147) Online 11/02/2026 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 11/2/2026, ending 11/27/2026 (New lessons are released None specified)
 

Certificate Series : AI Certificate

Tuition: $495.00   

Description: Give your organization a competitive advantage with Artificial Intelligence (AI).  And position yourself in an emerging knowledge specialty and growth area.  
Explore what AI can do to reduce costs, gather more and better business data, automate time-consuming tasks, improve efficiency, lower human error, reallocate staff time for higher priority functions, and more. Then master the concepts and fundamental techniques of implementing AI.  Finally, develop an AI plan and strategy to deliver results for your workplace. Walk away with the knowledge and confidence to help lead your organization into this exciting new area of business expertise.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Introduction to ChatGPT (BSN9743U /67127) Online 04/06/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/6/2026, ending 5/1/2026 (New lessons are released None specified)
Intermediate AI (BSN9742U /67128) Online 05/04/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 5/4/2026, ending 5/29/2026 (New lessons are released None specified)
AI Planning and Strategies (BSN9741U /67129) Online 06/01/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 6/1/2026, ending 6/26/2026 (New lessons are released None specified)
 

Certificate Series : AI Certificate

Tuition: $495.00   

Description: Give your organization a competitive advantage with Artificial Intelligence (AI).  And position yourself in an emerging knowledge specialty and growth area.  
Explore what AI can do to reduce costs, gather more and better business data, automate time-consuming tasks, improve efficiency, lower human error, reallocate staff time for higher priority functions, and more. Then master the concepts and fundamental techniques of implementing AI.  Finally, develop an AI plan and strategy to deliver results for your workplace. Walk away with the knowledge and confidence to help lead your organization into this exciting new area of business expertise.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Introduction to ChatGPT (BSN9743U /67022) Online 02/02/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 2/2/2026, ending 2/27/2026 (New lessons are released None specified)
Intermediate AI (BSN9742U /67023) Online 03/02/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 3/2/2026, ending 3/27/2026 (New lessons are released None specified)
AI Planning and Strategies (BSN9741U /67024) Online 04/06/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/6/2026, ending 5/1/2026 (New lessons are released None specified)
 

Series : Bookkeeping for Nonprofits Certificate

Tuition: $495.00   

Description: Nonprofit bookkeeping fundamentally differs from business bookkeeping. Delve into fund accounting. Learn how to record transactions with a focus on how money filters in to a nonprofit organization and how you track the spending of those funds. Become proficient in how to prepare financial statements for nonprofits as well as a cash flow statement. Nonprofits make up America’s third largest workforce. It’s important to understand how to handle bookkeeping procedures for this unique type of organization.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Introduction to Nonprofits (BSN9100U /67136) Online 04/06/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/6/2026, ending 5/1/2026 (New lessons are released None specified)
Accounting for Nonprofits (BSN9101U /67137) Online 05/04/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 5/4/2026, ending 5/29/2026 (New lessons are released None specified)
Financial Statements (BSN9102U /67138) Online 06/01/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 6/1/2026, ending 6/26/2026 (New lessons are released None specified)
 

Certificate Series : Cybersecurity Certificate

Tuition: $495.00   

Description: Equip yourself with the foundational knowledge and advanced skills needed to safeguard networks, data, and systems from cyber attacks. Conquer the core principles of cybersecurity, develop strategies to protect networks, and gain hands-on experience in identifying and mitigating cyber threats. Come away with the essential tools and knowledge to succeed in the ever-evolving field of cybersecurity.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Introduction to Cybersecurity (BSN9740U /67026) Online 02/02/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 2/2/2026, ending 2/27/2026 (New lessons are released None specified)
Network Security and Defense Strategies (BSN9739U /67027) Online 03/02/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 3/2/2026, ending 3/27/2026 (New lessons are released None specified)
Advanced Cyber Threat Analysis and Mitigation (BSN9757U /67028) Online 04/06/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/6/2026, ending 5/1/2026 (New lessons are released None specified)
 

Certificate Series : Certificate in Accounting and Finance for Non Financial Managers

Tuition: $495.00   

Description: Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. 


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Accounting and Finance for Non-Financial Managers (BSN9736U (7708) /67061) Online 04/06/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/6/2026, ending 5/1/2026 (New lessons are released None specified)
Financial Analysis and Planning for Non Financial Managers (BSN9701U (formerly 7737) /66964) Online 04/06/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/6/2026, ending 5/1/2026 (New lessons are released at your own pace.)
Cash is King (7672 /67062) Online 05/04/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 5/4/2026, ending 5/29/2026 (New lessons are released at your own pace in this 16 hour course.)
 

Certificate Series : Certificate in Web Design

Tuition: $595.00   

Description: Online users say a website’s design is the number one criteria for deciding whether a company is credible or not, according to recent research. Understanding what it takes to produce effective web design is essential in today’s market of highly saturated digital competition. First discover the basics of web design using HTML and CSS. No prior knowledge of HTML or web design is required. After the first course you will have the info you need to plan and design effective web pages. Then find out how to create effective and dynamic websites/applications. Take away a functioning web application hosted on a web server that is both accessible and Search Engine Optimized. Finally, learn about responsive design process, advanced layout and design features. Plus explore industry standard technologies and frameworks. 


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Introduction to Web Design (UG3001 /67116) Online 04/06/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/6/2026, ending 5/1/2026 (New lessons are released None specified)
Intermediate Web Design (UG3003 /67117) Online 05/04/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 5/4/2026, ending 5/29/2026 (New lessons are released None specified)
Advanced Web Design (GD105 /67118) Online 06/01/2026 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 6/1/2026, ending 6/26/2026 (New lessons are released None specified)
 
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