FREQUENTLY ASKED QUESTIONS 


How do I use this website?

Browse our catalog online: Click on courses on the menu bar to the left. Browse by content area, or search by title, instructor, or dates. Full course descriptions, teacher biographies, directions, and other pertinent course information can be accessed by clicking on the dark green links.

Request a printed catalog: Click on the catalog image in the top left to provide us with your mailing address and we will send you a catalog.

Sign in: If you are new to our site, you will need to create a new student profile. Creating a profile will provide you with your own personal, password-protected account. Having an account will allow you to register online and track your course selections. Click on "sign in" on the menu bar to the left and follow the prompts.

Items marked with a red asterick are required information. Please choose a login that you will remember easily. The demographic information is optional, and is used by the college strictly for planning and statistical purposes. You will receive a copy of your profile via email.

After you have created a student profile (and on subsequent visits when you sign in), you will notice additional menu options that will allow you to edit your profile, check your current registrations, and view your transactions.

Register Online: Browse through the catalog and click the boxes next to the classes that you are interested in, then add them to your shopping cart. Follow the directions to complete your registration at our secure site with your credit card. You will receive an email confirmation within 24 hours.

How do I know if there is space available? If a class is already filled you will NOT have the option of adding it to your cart. Instead, you will have the option of placing yourself on the waiting list.

Can I register a friend or family member? Your friend or family member must create their own account and register with their own profile. You can pay for their registration once they have a profile.

Contact us for more information: If you have any questions about using this site, please don't hesitate to contact us by e-mailing or by calling 952-358-8343.

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Where do classes meet?

Unless otherwise stated, all classes are held at the Normandale Community College campus. You can see the room number of a specific class by clicking on the class title.

Normandale Community College: 9700 France Avenue S., Bloomington. The campus is conveniently located at France Avenue South and 98th Street in Bloomington. From I-494, take the France Avenue exit and go south 1.5 miles to 98th Street. From I-35W, take the 98th Street exit and go west 1.5 miles.

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What are your policies for payment of fees?

Full payment must accompany your registration. Payment may be made by check, money order, cash, Mastercard, Discover or Visa. If your registration is paid by your employer or Dislocated Worker Organization, please contact us at 952-358-8343 or ncal@normandale.edu

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 How do I register?

Online Registration: You can register for classes by clicking on the 'Sign in' link at left. Click on 'Create New Student Profile' if this is the first time you are registering for a Continuing Education class. Then click on the 'Browse Classes' link to browse classes through our catalog. When you find classes that you want to take, add them to your shopping cart and then complete your order via our secure server.

By mail: Mail your completed Registration Form with check or money order to: Normandale Community College, Business Office, 9700 France Avenue South, Bloomington, MN 55431.

By fax: 952-358-8240

In person: You may register in person at our Continuing Education office at Normandale Community College
Monday through Friday, 8:00am – 4:30pm
Room: C2101 (2nd floor of the College Services Building)

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How will I know if I got into a class?

If you register yourself online, you will be able to see whether there is still space available in a class. Once you complete the necessary payment, you are registered. You will receive an email confirmation within 24 hours.

If you register by phone, mail or fax and you include an email address, you will receive an email confirmation and a receipt once the registration is processed. If no email is included, no confirmations will be sent by mail. You can confirm your registraiton at 952-358-8343 or by emailing us at ncal@normandale.edu
Refunds will be made only if Normandale is notified 4 full days prior to class start date.
 

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 Can a class be cancelled because of low enrollment?

In most cases we require at least five students for a class to run. You will be notified by email or telephone if your class is. The college reserves the right to cancel classes with insufficient enrollment; payment is then automatically refunded.

If we have to cancel your class, you can request a full refund of your tuition or transfer to another course of your choice, space permitting.

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What if I cannot attend a course as planned?

If you need to withdraw from a class, you must notify us at 952-358-8343 at least 4 full days before the class starts to be eligible for a refund. Once the eligibility is confirmed by staff, refunds will be automatically issued.

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How do I receive an advertised discount for a class?
To register for classes with an advertised discount, please call 952-358-8343.

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 What are your refund policies?
Refund policies may vary according to class type. Our general policy requires that we be notified at least 4 days prior to the class start date in order to qualify for a refund. For refund policy details on specific classes and programs please visit our Refund Policies page.

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If I am not sure of what class to take, who can help me?

We have a number of program planners who would be happy to answer your questions. Please contact us at 952-358-8343 or email ncal@normandale.edu and we’ll connect you to the right person.

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How do I schedule a course to be offered onsite at my business?

Whether you need a group of employees trained on a new software application, or departments of co-workers trained on new business processes, Normandale can provide organizational development professionals and instructional designers to deliver customized training solutions.

Give us a call at 952-358-8343 or email ncal@normandale.edu to explore how we can help improve your bottom line by enhancing the talents and productivity of your greatest asset!

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How do I access Online classes?

If you registered for a class offered online through Ed2Go, you will access your class through this site by doing the following:  (you will also get this information through your confirmation)

  • Log into your account at http://normandale.edu/CE/classes
  • Click on the Current Registrations menu link on the left
  • Locate the class and click its corresponding 'Go To Class' link

If you registered for a course or career certificate offered online through Gatlin Education Services, you will receive an email from Gatlin with instructions on how to access your online classroom. If you do not receive the email from Gatlin, please contact us to have it re-sent.

NO REFUNDS WILL BE ISSUED for online courses and career training certificate programs through Gatlin Education Services. Unlike our other classes, you will not have the opportunity to cancel your registration for a refund prior to the class start date. According to the policy of Gatlin Education Services, all registrations and payments are final.
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How do I get a transcript of my Continuing Education classes?
When you log in your account, you have access to download your Continuing Education classes transcript. For assistance, please contact us at 952-358-8343 or ncal@normandale.edu.
If you need an official Normandale Community College transcript, please contact Normandale's Record office at 952-358-8220.
Please note: An authorization form has to be filled and sent by student in order to release student information to a third party.
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Contact Us!

ncal@normandale.edu - 952.358.8343
Normandale Community College - Continuing Education

9700 France Avenue South, Bloomington, MN 55431

A member of the Minnesota State Colleges & Universities System