Frequently Asked Questions
How do I use this website?
Browse our catalog online: Click on courses on the menu bar to the left. Browse by content area, or search by title, instructor, or dates. Full course descriptions, teacher biographies, directions, and other pertinent course information can be accessed by clicking on the dark green links.
Request a printed catalog: Click on the catalog image in the top left to provide us with your mailing address and we will send you a catalog.
Sign in: If you are new to our site, you will need to create a new student profile. Creating a profile will provide you with your own personal, password-protected account. Having an account will allow you to register online and track your course selections. Click on "sign in" on the menu bar to the left and follow the prompts.
Items in blue are required information. Please choose a login that you will remember easily. The demographic information is optional, and is used by the College strictly for planning and statistical purposes. You will receive a copy of your profile via email.
After you have created a student profile (and on subsequent visits when you sign in), you will notice additional menu options that will allow you to edit your profile, check your current registrations, and view your transactions.
Register Online: Browse through the catalog and click the boxes next to the classes that you are interested in, then add them to your shopping cart. Follow the directions to complete your registration at our secure site with your credit card. You will receive an email confirmation within 24 hours.
How do I know if there is space available? If a class is already filled, the box will be black and you will not be able to check it. You will be able to select the option of being placed on a waiting list.
Can I register a friend or family member Your friend or family member must create their own account and register with their own profile.
Contact us for more information: If you have any questions about using this site, please don't hesitate to contact us by e-mailing or by calling 952-487-8343
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Where do classes meet?
We offer classes in several locations as follows. You can see the location of a specific class by clicking on the class title.
Normandale Community College: 9700 France Avenue S., Bloomington. The campus is conveniently located at France Avenue South and 98th Street in Bloomington. From I-494, take the France Avenue exit and go south 1.5 miles to 98th Street. From I-35W, take the 98th Street exit and go west 1.5 miles.
7700 France Ave, Edina, MN: Located of North I-494, between MN drive and West 76th street on France Avenue.
Oak Ridge Conference Center: 1 Oak Ridge Drive, Chaska, MN 55318. Take I-494 to Highway 5 West, go south on Highway 41. For lodging options, you must contact Oak Ridge Conference Center directly at 952-368-1419.
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What are your policies for payment of fees?
Full tuition must accompany your registration. Payment may be made by check, money order, cash, Mastercard, Discover or Visa. If your registration is paid by your employer or Dislocated Worker Organization, please contact us at 952-487-8343 or ncal@normandale.edu
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How do I register?
Online Registration: You can register for classes by clicking on the "sign in" link at left. Hit "Create New Account" if this is the first time you are registering for a Continuing Education class. Then click on the "courses" link to browse classes through our catalog. When you find classes that you want to take, add them to your shopping cart and then complete your order via our secure server.
By mail: Mail your completed registration form with check or money order to: Normandale Community College, Business Office, 9700 France Avenue South, Bloomington, MN 55431.
By fax: 952-487-8240
In person: You may register in person at our office “Continuing Education” Division (C2101) at Normandale Community College, Monday through Friday, 8:00am – 4:30pm.
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How will I know if I get into a class?
If you register yourself online, you will be able to see whether there is still space available in a class. Once you complete the necessary payment, you are registered. You will receive an email confirmation within 24 hours.
If you register by phone, mail or fax, Receipts are mailed by the college’s business office once a registration is fully processed. We cannot guarantee that your statement will reach you before your class begins. Refunds will be made only if Normandale is notified 4 full business days prior to class start date.
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Can a class be cancelled because of low enrollment?
In most cases we require at least five students for a class to run. You will be notified by email or telephone if your class is filled or cancelled. The college reserves the right to cancel classes with insufficient enrollment; payment is then automatically refunded.
If we have to cancel your class, you can request a full refund of your tuition or transfer to another course of your choice, space permitting.
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What if I cannot attend a course as planned?
If you need to withdraw from a class, you must notify us at 952-487-8343 at least 4 full days before the class starts to be eligible for a refund. Once the eligibility is confirmed by staff, refunds will be automatically issued.
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How do I receive an advertised discount for a class?
To register for classes receiving a discount, please call 952-487-8343, for Spring Forest Qigong Workshops/Retreats, please call 952-487-8336.
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Are there any differences for Spring Forest Qigong Registration/Refund Policy?
Spring Forest Qigong Workshop and Retreat Registration: Please register early as space is limited. If you are traveling a long distance, you are encouraged to register with Normandale before you make travel arrangement to guarantee a space at the workshop/retreat.
Workshops: You may transfer or cancel your Spring Forest Qigong Registration anytime up to one week prior to a workshop. If you cancel at least one week prior, you will receive a 75% refund. No refunds or transfers thereafter. A 100% refund will be made if workshop is canceled by Normandale CC.
Retreats: There is no transfer option for retreats. If you chose to cancel your retreat registration, you must cancel two weeks prior to the retreat begin date for a 75% refund. It you do not cancel two full weeks prior to the retreat start date, no refund will be granted. A 100% refund will be made if a retreat is canceled by Normandale CC. To cancel a Spring Forest Qigong retreat registration, please call (952) 487-8336 or email ncal@normandale.edu
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Should I register for a Spring Forest Qigong workshop/retreat before making travel arrangements?
Yes. If you are traveling a long distance, you are encouraged to register with Normandale before you make travel arrangements to guarantee a space at the workshop/retreat.
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If I am not sure of what class to take, who can help me?
We have a number of program planners who would be happy to answer your questions. Please contact us at 952-487-8343 or email ncal@normandale.edu and we’ll connect you to the right person.
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How do I schedule a course to be offered onsite at my business?
Whether you need a group of employees trained on a new software application, or departments of co-workers trained on new business processes, Normandale can provide organizational development professionals and instructional designers to deliver customized training solutions.
Give us a call at 952-487-8343 or email ncal@normandale.edu to explore how we can help improve your bottom line by enhancing the talents and productivity of your greatest asset!
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How do I access Online classes?
If you registered for a class offered online through Ed2Go, you will access your class through this site by doing the following: (you will also get this information through your confirmation)
- Log into your account at http://normandale.augusoft.net
- Click on the Registrations menu link on the left
- Locate the class and click it's corresponding 'Go To Class' link
If you registered for a course or career certificate offered online through Gatlin Education Services, you will receive an email from Gatlin with instructions on how to access your online classroom. If you do not receive the email from Gatlin, please contact us to have it re-sent.
NO REFUNDS WILL BE ISSUED for online courses and career training certificate programs through Gatlin Education Services. Unlike our other classes, you will not have the opportunity to cancel your registration for a refund prior to the class start date. According to the policy of Gatlin Education Services, all registrations and payments are final.
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