Wouldn’t life and work be wonderful if you interacted with only pleasant people all the time? The reality is – you don’t. Conflict is a fact of life and you can manage it confidently if you have the right tools. Identify personal triggers that ignite conflict. Learn to get along with that person that drives you crazy. Find out how to maintain your personal power when your emotional brain takes over. If you are ready to take the steps to understand what drives difficult behaviors then map out your plan for effectively dealing with conflict, this class is for you.