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Showing records 20 through 29 of 46.

Certificate : Certificate in Customer Service

Tuition: $245.00

Description: Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.
Two one-month courses.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Keys to Customer Service (BSN9722U (7450) /66265) Online 04/01/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/1/2024, ending 4/26/2024 (New lessons are released at your own pace in this 16 hour course.)
Extraordinary Customer Service (BSN9723U (7477) /66266) Online 05/06/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 5/6/2024, ending 5/31/2024 (New lessons are released None specified)
 

Certificate Series : Certificate in Business Writing

Tuition: $495.00   

Description:

Discover the keys to successful writing for the workplace.  Whether you are writing a report, memo, letter or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill.

Begin with understanding the format, construction, and successful techniques of writing good business reports and proposals.  Then improve your skills with editing and proofreading.  Finally, discover what good journalists know. Learn how to write a news story, press release or other publicity notice that zings.  

Help your organization stand out with your new skills in business writing. This certificate will take you to the next level where business writing is a skill for personal and organizational success.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Business Writing (BSN9705U /66262) Online 04/01/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/1/2024, ending 4/26/2024 (New lessons are released None specified)
Effective Copywriting (BS9724U (7678) /66263) Online 05/06/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 5/6/2024, ending 5/31/2024 (New lessons are released None specified)
Writing News and Press Releases (BSN9738U /66264) Online 06/03/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 6/3/2024, ending 6/28/2024 (New lessons are released None specified)
 

Series : Certificate in QuickBooks Online

Tuition: $395.00   

Description:

Save time, track money, and get important insights with Quickbooks Online. Quickbooks Online is the leading online accounting platform. It is the preferred choice for small business managers, owners, bookkeepers and accounting professionals. There area patches and regular automatic upgrades to the software.
Get a comprehensive understanding of QuickBooks Online. Then learn how to work with more advanced Quickbooks Online topics.


Call

Class Name (Course #/Class ID) Location Start Date Class Schedule
QuickBooks Online Level 1 (BS9001U /66259) Online 04/01/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/1/2024, ending 4/26/2024 (New lessons are released None specified)
QuickBooks Online Level 2 (BS9002U /66260) Online 05/06/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 5/6/2024, ending 5/31/2024 (New lessons are released None specified)
 

Certificate Series : Entrepreneurship Certificate

Tuition: $495.00   

Description: Boost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, brainstorming business ideas and a checklist for going into business. Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans. Then take home a step by step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand.
At the end of this certificate, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.
Three one-month courses


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Entrepreneur Boot Camp (BSN9704U (7637) /66256) Online 04/01/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/1/2024, ending 4/26/2024 (New lessons are released at your own pace in this 16 hour course.)
The Business Plan (BSN9727U (7640) /66257) Online 05/06/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 5/6/2024, ending 5/31/2024 (New lessons are released at your own pace in this 16 hour course.)
Entrepreneurial Marketing (BSN9706U (7659) /66258) Online 06/03/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 6/3/2024, ending 6/28/2024 (New lessons are released at your own pace in this 16 hour course.)
 

Certificate Series : Certificate in Accounting and Finance for Non Financial Managers

Tuition: $495.00   

Description: Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. 


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Accounting and Finance for Non-Financial Managers (BSN9736U (7708) /66253) Online 04/01/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/1/2024, ending 4/26/2024 (New lessons are released None specified)
Cash is King (7672 /66254) Online 05/06/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 5/6/2024, ending 5/31/2024 (New lessons are released at your own pace in this 16 hour course.)
Financial Analysis and Planning for Non Financial Managers (BSN9701U (formerly 7737) /66255) Online 06/03/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 6/3/2024, ending 6/28/2024 (New lessons are released at your own pace.)
 

Certificate : Bookkeeping Certificate

Tuition: $495.00   

Description: How do you manage the finances of a business? Whether you are an entrepreneur, running a family business, or just looking to advance your career and add to your skill set, this Bookkeeping Certificate will provide you with the knowledge needed to measure, and manage, the financial health of your business. This program focuses on cash basis accounting.

No one will care more about the financial health of your business than you! It’s imperative that you understand how the process works and are able to complete the accounting cycle accurately and in a timely fashion. Even if you plan to outsource your bookkeeping needs, you should still understand how the process works. No one should be clueless when it comes to the finances of their business.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Understanding Debits and Credits (B2031 /66250) Online 04/01/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/1/2024, ending 4/26/2024 (New lessons are released None specified)
General Ledger and Month End Procedure (B2034 /66251) Online 05/06/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 5/6/2024, ending 5/31/2024 (New lessons are released None specified)
Closing Procedures and Financial Statements (B3030 /66252) Online 06/03/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 6/3/2024, ending 6/28/2024 (New lessons are released None specified)
 

Certificate Series : Power BI Certificate

Tuition: $495.00   

Description: Gain insights into your data using business intelligence software – Power Business Intelligence. Power BI is a widely used business analytics service offered by Microsoft. Power BI Desktop is a complete data analysis and report creation tool that you install for free.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Introduction to Power BI (COAP9000U /66245) Online 04/01/2024 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 4/1/2024, ending 4/26/2024 (New lessons are released None specified)
Intermediate Power BI (COAP9001U /66246) Online 05/06/2024 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 5/6/2024, ending 5/31/2024 (New lessons are released None specified)
Advanced Power BI (COAP9002U /66247) Online 06/03/2024 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 6/3/2024, ending 6/28/2024 (New lessons are released None specified)
 

Certificate Series : Power BI Certificate

Tuition: $495.00   

Description: Gain insights into your data using business intelligence software – Power Business Intelligence. Power BI is a widely used business analytics service offered by Microsoft. Power BI Desktop is a complete data analysis and report creation tool that you install for free.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Introduction to Power BI (COAP9000U /66159) Online 02/05/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 2/5/2024, ending 3/1/2024 (New lessons are released None specified)
Intermediate Power BI (COAP9001U /66160) Online 03/04/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 3/4/2024, ending 3/29/2024 (New lessons are released None specified)
Advanced Power BI (COAP9002U /66161) Online 04/01/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/1/2024, ending 4/26/2024 (New lessons are released None specified)
 

Certificate : SQL Certificate

Tuition: $595.00   

Description: Structured Query Language (SQL) is the industry standard database programming language. It is one of the most in demand skills in occupations that require interaction with data and analyzing data. Through your knowledge of Structured Query Language, you will become more marketable in computer related career fields that pertain to database administration. Learning SQL can also lead to a job that is specific to analyzing data such as a data analyst, a quality assurance analyst, or a business analyst.
   You’ll first learn about relational database structures, the history and uses of Structured Query Language, and how to use Structured Query Language to create a database, add records to database tables, and how to use SQL queries to extract meaningful data from database tables.  You will quickly progress from creating simple SQL queries that query a single table to querying multiple tables simultaneously. You’ll also learn how to alter data in a database and how to gather significant statistics from data stored in a database. Finally, you'll learn techniques that will enable you to write powerful queries that perform complicated searches and sorts on your data. This certificate will enhance your competitiveness in the field of database administration and data analyst jobs.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Intro to SQL (UWS) (U1001 /66230) Online 02/05/2024 Online 24/7 12:00 AM - 12:00 AM; 26 sessions starting 2/5/2024, ending 3/1/2024 (New lessons are released None specified)
Intermediate SQL (UWS) (U1002 /66234) Online 03/04/2024 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 3/4/2024, ending 3/29/2024 (New lessons are released None specified)
Advanced SQL (UWS) (U1003 /66238) Online 04/01/2024 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 4/1/2024, ending 4/26/2024 (New lessons are released None specified)
 

Certificate Series : Certificate in Mastering Computer Skills for the Workplace

Tuition: $495.00   

Description: Get hands-on experience with the most widely used computer programs in the world, and take away the skills to create professional documents, presentations, and spreadsheets.


Whether you're looking to enhance your current career or launch a new one, this certificate program will equip you with the skills you need to succeed in today's digital world.
 
Earn a certificate that demonstrates your mastery of computer skills for the workplace by taking all three classes in this series. Discover the power of Microsoft Excel to create, edit and manage spreadsheets, master the art of professional document creation with Microsoft Word, and bring your proposals and presentations to life with Microsoft PowerPoint.


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Class Name (Course #/Class ID) Location Start Date Class Schedule
Mastering Microsoft Excel (7696U /66156) Online 02/05/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 2/5/2024, ending 3/1/2024 (New lessons are released None specified)
Mastering Microsoft Word (BSN9780U /66197) Online 03/04/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 3/4/2024, ending 3/29/2024 (New lessons are released None specified)
Mastering Microsoft PowerPoint (BSN9781U /66198) Online 04/01/2024 Online 24/7 12:00 AM - 12:00 AM; 4 sessions starting 4/1/2024, ending 4/26/2024 (New lessons are released None specified)
 
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ncal@normandale.edu - 952.358.8343
Normandale Community College - Continuing Education
9700 France Avenue South, Bloomington, MN 55431
A member of the Minnesota State Colleges & Universities System