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Certificate:Certificate in Customer Service

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.
Two one-month courses.

Key Details

Tuition:  $245.00





Schedule Information

Class Name (Course #/Class ID) Location Start Date Class Schedule
Extraordinary Customer Service (UWS) (BSN9723 (7477) /59567) Online 03/04/2019 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 3/4/2019, ending 3/29/2019 (New lessons are released None specified)
Keys to Customer Service (UWS) (BSN9722U (7450) /59566) Online 02/04/2019 Online 24/7 12:00 AM - 12:00 AM; 8 sessions starting 2/4/2019, ending 3/1/2019 (New lessons are released at your own pace in this 16 hour course.)

Contact Us!

ncal@normandale.edu - 952.358.8343
Normandale Community College - Continuing Education

9700 France Avenue South, Bloomington, MN 55431

A member of the Minnesota State Colleges & Universities System